Symptom |
Check
Click on underlined items for further information
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Washer does not work and makes no noise
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Washer does not work but it does make noise
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No water is entering the wash tub – or no hot water – or no cold water
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The water fills the wash tub too slowly
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The tub does not fill with enough water
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The water overflows the wash tub
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Water drains out during the wash or rinse cycle
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Wrong temperature of water is used
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Water supply hoses may be reversed
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Hot or cold water supply valve may be turned off
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Water supply hose may be kinked
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Check water inlet valve
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Water drains out while it is filling
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Check the drain hose, it should be at least as high as the top of the wash tub, about 38 inches.
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The drain hose must sit loosely in the house drain. Do not seal the air gap around the drain hose or a siphon will occur.
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Check the drain control lever
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Test the drain control coils
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Check the cam bar
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Water drips into the wash tub when the washer is off
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Water does not drain out of the wash tub
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Water is leaking onto the ground
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Agitator does not move
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Agitator movement is weak or moves in only one direction
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Inspect the agitator
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Inspect the motor coupler
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Inspect the drive belt (belt drive only)
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Inspect under the washer for soot (clutch)
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Test the motor
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Inspect the pulley
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Test the transmission
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Inspect the pump coupling
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Drum does not spin
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Test the lid switch
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Test the timer control
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Test the centrifugal switch
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Test the water level switch
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Inspect the motor coupler
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Inspect the drive belt (belt drive only)
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Inspect under the washer for soot (clutch)
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Test the motor
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Inspect the pulley
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Test the transmission
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Clothes are too wet after spin cycle
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This may be a spin problem or a drain problem
Drain:
Spin:
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Test the lid switch
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Test the timer control
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Test the centrifugal switch
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Test the water level switch
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Inspect the motor coupler
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Inspect the drive belt (belt drive only)
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Inspect under the washer for soot (clutch)
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Test the motor
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Inspect the pulley
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Test the transmission
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Cycle does not advance
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If the washing machine fills with water and begins agitating, but the timer does not advance, the timer probably needs to be replaced
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If the timer does not advance while the washer is in a spin cycle, the timer probably needs to be replaced
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If the timer does not advance during the rinse cycle, check whether water has filled the tub, if not, it is likely cold water related. Check the cold water supply valve, check the supply hose for kinks, check the filter screen and check the water inlet valve
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Burning or electrical smell
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Foul or stale odor coming from washer or clothes
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Check that the drain line is clear
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Check the drain hose for kinks or blockages
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Check pump for blockages
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Check for build up of soap in the outer tub
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Check for article of clothing stuck in the outer tub
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Noisy or vibrates too much
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Goes out of balance too often
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Clothing is damaged
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