FAQ (NEW)

• Starting Out in Appliance Repair: Wondering how quickly you can begin handling service calls on your own after enrolling in our Academy courses?
• Before You Sign Up: Interested in joining our courses? Here’s what you need to get started.
• Career Prospects: Curious about the job prospects for competent Appliance Repair Technicians?
• Certification Value: Discover the benefits of obtaining an appliance repair certification through MST.
• Self-Learning vs. Structured Courses: Considering learning the trade through YouTube and blogs? Here’s what you should know.
• Additional Support: Need extra assistance with a lesson? Find out how we can help.
• Post-Course Support: Wondering if we provide support following the completion of your courses?

For Experienced Repair Professionals

• Enhancing Your Skills: Already have experience in appliance repair? Here’s the course you should consider starting with.
• Advanced Course Requirements: Are there prerequisites for taking our Advanced Courses?
• Certification Benefits: Learn about the advantages of MST certification, even for experienced professionals.
• Alternative Learning Methods: Thinking about supplementing your learning with online videos and blogs?

For Multi-Tech Operators

• Course Coverage: Want to know what our courses include?
• Enrolling Your Team: Should each of your employees be enrolled individually?
• Bulk Enrollment Discounts: Looking for discounts on multiple enrollments?
• Monitoring Progress: How can you track your team’s course progress?
• Training New Hires: How can our online training help you prepare a new hire with no prior experience?
• Technical Support for Students: Do we provide phone support or devices loaded with technical documentation?

How Our Online Courses Function

• Course Structure: How are our online courses organized?
• Practical Training: What options are available for hands-on training?
• Passing Criteria: Is there a specific grade required to pass our courses?
• Extended Support: What if you require additional help with a lesson?
• Course Duration and Access: How long does it take to complete the courses, and how long will you have access?
• Tech Requirements: What are the technical requirements for participating in our Academy?

Course Content

• Appliance Coverage: How many and which types of models do our courses cover, including the latest electronic appliances?
• Commercial Appliance Training: Do our courses include commercial appliance repair?
• Comparison with Appliance Tech Boot Camp: How does our program compare to the Appliance Tech Boot Camp?
• Soft Skills Training: Do we cover essential soft skills like customer service?

Pricing and Payment Options

• Course Fees: How much does enrolling in our courses cost?
• Financing Options: Are there financing options available?
• Discounts for Companies: Do we offer discounts for businesses enrolling multiple students?
• Course Access Duration: For how long will you have access to our course materials?
• Guarantee and Refund Policy: Do we have a policy for guarantees or refunds?
• GI Bill and Financial Aid: Are our courses eligible for the GI Bill or other federal financial aids?

Support and Assistance

• Lesson Assistance: What to do if you’re struggling with a lesson?
• Technical Support for Students: Information about phone support or access to technical documents.
• After-Course Support: Is support available after you complete your courses?

Tools for the Trade

• Essential Tools: Check out our recommended list of tools for appliance repair.

Missing something? Reach out to us with your questions, and we’ll respond as promptly as possible.