BUSINESS MANAGEMENT COURSES

Appliance Training Certificate

Business Management Training Courses

What You Will Learn... How to Manage Your Appliance Business
  • Day to Day Operations... Simple
  • Appliance Forms Needed
  • Customer Satisfaction
  • How to Price Your Services
  • How to Make a Service Call
  • Overcome First Call Jitters
  • Advertise & Market Your Business... Free & Paid
  • Competition is NO Problem... Crush Your Competition Techniques
  • **BONUSES** - Pocket Tech Pro & Diagnostic Technician Guide

How to Have a Successful Appliance Repair Business? Small Business - Big Results!

In this Business Management Course You will Learn How to Operate Your Own Appliance Repair Business and with Awesome Success! Here you will learn; how to crush your competitors, advertising, scheduling, performing service calls, customer satisfaction, everything you need to be a Successful & Profitable Appliance Business.

What's in the Business Management Course?

Nothing is More Important than Getting Your Business off to the Right Start & Making You Successful... We Got You Covered!!

Here is just Some of What's in Our Appliance Training Business Management Course...

Free Business Advertising How to
How to Get Paid for Your Services
Appointments Phone Blue Print
Business - How to Customer Satisfaction
Small Business Insurance How Much
1st Service Call is Made Easy
Appliances - Parts Needed for Business
Appliance training - How to Appliance Repair Tools
Multimeter - How to Appliance Repair
Course Syllabus:
Module 7 - Business Management Course Orientation
Unit 1 - Welcome to the CATC Business Course

Unit 2 - How to Use the Membership Site & the CATC Course Materials
Chapter 1 - Business Management & Day to Day Operations
Unit 1 - Business Startup - (Business License, Business Insurance, Business Name, etc...)

Unit 2 - Business Forms & File Maintenance - (Daily Schedule Sheet, Appliance Invoice, Business Cards, 4 File Folders, etc...)

Unit 3 - Payments & Taxes - (How to Process Payments, Taxes, Price Chart for Services, etc...)
Chapter 2 - Customer Satisfaction
Unit 1 - What is Customer Satisfaction?

Unit 2 - What Does the Customer Expect from an Appliance Tech?

Unit 3 - Why is Customer Satisfaction Important for Business?

Unit 4 - How Can a Service Technician Improve Customer Satisfaction Skills?
Chapter 3 - How to Make an Appointment
Unit 1 - How to Schedule a Service Call

Unit 2 - Tip: Use the Schedule Sheet Provided in the Course & You will Know with 90% certainty How to Repair the Appliance BEFORE You Arrive

Unit 3 - Learn the Exact Phone Blue Print Questions & Statement

Unit 4 - What Questions to Ask the Customer

Unit 5 - How Long is the Appointment Window (2 hours, 3 hours, 4 hours, etc...)?

Unit 6 - Should You Call the Customer Before Arriving?
Chapter 4 - Preparing for a Service Call
Unit 1 - Pre-screen Service Call for Parts

Unit 2 - Proper Grooming for an Appliance Tech

Unit 3 - How to Greet the Customer When You Arrive

Unit 4 - What Not to do at a Service Call

Unit 5 - What if You are Running Late (it does happen sometimes)?

Unit 6 - How to Handle Dissatisfied Customers

Unit 7 - Performing the Service Call
Chapter 5 - Is There too Much Competiton?
Unit 1 - How to Crush the Competition

Unit 2 - Competition is NO Problem with these Methods

Unit 3 - Why this Business Can NEVER Be Over Saturated?

Unit 4 - How You Can Ensure that You Will Never Run Out of Customers

Unit 5 - How to Make Sure Your Business Grows Everyday, Month and Year
Chapter 6 - Advertisng that Works? Free & Paid
Unit 1 - How to Adverstise Your Business - Get the Word Out!

Unit 2 - Smart Advertising is an Awesome Investment In Your Business

Unit 3 - "3 Words" to use that will have Your Ringing off the HOOK!

Unit 4 - Free Advertising that Works! Where to Advertise?

Unit 5 - Cheap Advertising Sites that will Get You Unlimited Customers

Unit 6 - How to Use Social Media to Get Unlimited Customers... For FREE!

Unit 7 - COI Advertising will Save You $1000s or $10s of Thousands Over Time! Use it, I will Show Your How

Unit 8 - Free 20 Page Professionally Designed & Optimized Appliance Repair Business Website - for those that Choose the BusinessPro Membership Option (this Site Alone is Worth More than the Course)
Chapter 7 - Business Success & Profits
Unit 1 - How to Have Your Business Making Money from Day 1

Unit 2 - Profits - Which Appliance Repairs Make the Most Money in the Shortest Time

Unit 3 - "Profits" Pre-Diagnose Your Service Calls & Get the Most Bang for Your Buck

Unit 4 - Price Chart - How to Price Your Service Calls & Repairs?

Unit 5 - How to Make Day to Day Operations Easier

Unit 6 - Service Calls You May want to Avoid at First

Unit 7 - Warranty Work - Is it Worth it?

Unit 8 - How to Guarantee Your Work? And for How Long?
Chapter 8 - Appliance Parts Management & Inventory
Unit 1 - What Parts do You Need When You First Start (Only a Few)

Unit 2 - Parts Companies We Recommend - Local & Online

Unit 3 - How to Find Discount Parts & How Much to Charge for Parts & Labor

Unit 4 - How Many of Each Part Should You Maintain on Your Vehicle?

Unit 5 - What Parts Companies have the Best Reputation?

Unit 6 - Parts Accounts - Should You Buy on Credit or Cash?

Final Exam - Business Management
Here is the Final Exam for Operating & Starting a Profitable Appliance Repair Business
You can do this Part Time, Full Time or Save Thousands $$$ by Learning to Repair Your Own Home Appliances... the Sky is the Limit with This Course!!

No Better Feeling than Being able to Provide for You & Your Family - We Can Help You Achieve That!

Be Blessed & Be Encouraged!